Skip to main content
Pharmacy operations

Licensed compound pharmacy. Built for clinical accountability.

Every step from prescription receipt to patient delivery is documented, traceable, and aligned with pharmacy quality and DEA standards. No third-party fulfillment, no white-label gaps.

Standards

Compounding & handling

Lozenge preparation controls

Lozenge formulations are prepared with documented procedures, batch records, and pharmacy review.

Cleanroom preparation controls

Nasal-spray preparation uses controlled cleanroom processes appropriate for sterile pharmacy work.

DEA Schedule III

Full chain-of-custody for ketamine as a Schedule III controlled substance — receipt, dispensing, and disposal logged.

Lot-level documentation

Per-batch certificates of analysis and beyond-use dating available on request.

Fulfillment

Direct-to-patient shipping

Discreet USPS delivery with tracking. The patient receives the medication; you receive a fulfillment confirmation.

Discreet packaging

Plain mailers, no pharmacy branding visible on the exterior.

Tracked delivery

USPS tracking shared with both the patient and the prescribing account.

Cold-chain when needed

Insulated packaging deployed for formulations that require it; standard dispense is room-temperature stable.

Privacy

HIPAA-aligned Rx intake

Encrypted prescription intake. Business Associate Agreements available for clinic accounts that handle PHI on the K-Spray side.

  • Encrypted ePrescribe (Surescripts) and HIPAA-compliant fax intake
  • BAA execution for clinic-level accounts on request
  • Patient-identifying data segregated from marketing/analytics surfaces
  • Audit-ready access logs for inbound prescriptions and outbound shipments

Want to tour the operation?

We host scheduled video walkthroughs of the pharmacy for prospective prescriber accounts.

Schedule a walkthrough